Privacy Policy

 

Digital Trove is committed to protecting the privacy and security of our clients, users, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect

• Personal Information: When you engage with us for services like Meta ads, social media management, video editing, and copywriting, we may collect personal information such as your name, email address, phone number, company details, and billing
  information.
• Non-Personal Information: We may collect non-identifiable data, such as IP addresses, browser types, and usage information, to help us enhance our services.

 Cookies: Our website may use cookies to provide a personalized experience, track user preferences, and gather analytical information. You can control cookie preferences in your browser settings.

2. How We Use Your Information

• Service Provision: We use your information to deliver and manage the services you’vrequested, including Meta ads, social media content, video editing projects, and  copywriting campaigns.
• Improvement of Services: We analyze data to enhance and improve our services and customer support.
• Communication: We may contact you regarding your service status, provide updates, and respond to inquiries.
• Marketing: With your consent, we may use your contact information to share relevant news, offers, and insights. You may opt-out of marketing communications at any time.

3. Data Sharing and Disclosure

• Third-Party Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., analytics providers, payment
  processors). They are obligated to maintain your information securely and confidentially.
• Legal Requirements: We may disclose personal information if required by law or if we believe such disclosure is necessary to protect our rights, comply with judicial processes, or ensure the safety of our users.

4. Data Security

• We use reasonable administrative, technical, and physical safeguards to protect your
  personal information against unauthorized access, use, or disclosure. However, no data
  transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices

• Access and Update: You can request access to your personal information or ask us to correct or update it.
• Opt-Out: You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in emails.
• Deletion: You may request the deletion of your personal information, subject to certain legal and operational limitations.

6. Data Retention

• We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce agreements. Afterward, data will be securely deleted or anonymized.

7. Children’s Privacy

• Our services are not intended for individuals under 16 years of age, and we do not knowingly collect information from children. If we become aware of any such data, we will promptly delete it.

8. Changes to This Privacy Policy

• We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this page periodically for the latest information.

9. Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
  Digital Trove
  Email: info@digitaltroveservices.com
  Phone: +92 330 4810555
  By using our services, you agree to this Privacy Policy and any updates.

                                                                                                        Thank you for trusting Digital Trove with your privacy.